Davood Wadi

AI Research · Marketing Science

Davood Wadi

Studying how large language models behave, and what that means for marketing and business.

I am a lecturer and researcher in AI and Marketing. I research the behavioral patterns of large language models and their implications for consumer decision-making. I hold a Ph.D. in Marketing with a specialization in AI from HEC Montreal, supported by the IVADO PhD Excellence Scholarship.

My work sits at the overlap of quantitative marketing and machine learning. I study questions like: do LLMs exhibit the same cognitive biases humans do? What happens when AI agents make pricing decisions? I publish in venues like EMNLP and JECR and teach courses on AI applications in business.

Research

Published

  1. 2026

    Be careful what you pay for: the effect of performance contingent incentives on online product reviews

    Wadi, D., Fredette, M., Senecal, S., Legoux, R. · Journal of Research in Interactive Marketing · DOI

    Abstract

    This research investigates how performance-contingent incentivization schemes affect online review contributions. It explores the interplay between financial incentives, prosocial reinforcement (social versus reciprocal exchange) and reviewer experience. The research conducts a field study in collaboration with a major North American online retailer to evaluate customer review behavior. Reviewer experience moderates the effect of performance-contingent incentives on review decisions and length. First-time (vs experienced) reviewers see significant improvements in both review decisions and length with performance-contingent incentives. Additionally, because performance-contingent incentives reinforce reciprocal exchange, introducing reciprocal exchange reinforcement through messaging increases the level of effort but reduces review decisions. The optimal strategy depends on the platform's proportion of first-time reviewers and the retailer's specific review outcomes. This work identifies reviewer experience and prosocial framing as critical boundary conditions for the effectiveness of performance-contingent incentives.

  2. 2026

    The interplay of altruism and financial incentives: Maximizing online reviews through effective messaging

    Wadi, D., Legoux, R., Fredette, M., Senecal, S. · Journal of Electronic Commerce Research 27(2) · PDF

    Abstract

    We study what actually gets people to write online reviews: altruistic messaging, financial incentives, or both. We test different message framings in a field experiment and find that the interplay between the two matters more than either alone.

  3. 2025

    A Monte-Carlo Sampling Framework For Reliable Evaluation of Large Language Models Using Behavioral Analysis

    Wadi, D., Fredette, M. · Findings of EMNLP · ACL Anthology

    Abstract

    We propose a Monte-Carlo evaluation framework that provides statistical guarantees for LLM performance estimates, replacing single-sample benchmarks. We find that newer, larger LLMs are more susceptible to cognitive biases, suggesting more human-like but less rational responses.

Preprints & working papers

  1. 2026

    Whom Do AI Agents Work For? Role Assignment Induces Sponsorship Bias in LLM Recommenders

    Wadi, D., Ma, Y. · arXiv preprint · arXiv

    Abstract

    Large language models (LLMs) now serve as conversational shopping assistants on platforms that also sell advertising. These AI agents face a conflict of duty. They advise consumers who rely on their judgment, yet are deployed by platforms that benefit when sponsored listings are chosen. Sponsorship disclosures, designed to allow consumers to penalize paid placements, now reach the AI agent rather than the consumer, and the agent's evaluation of them is hidden from the consumer. Drawing on the fiduciary concept of conflict of duty, we argue that an agent's evaluation of a sponsored listing should not depend on which party deployed it. In controlled choice experiments, we manipulate assigned roles in the system prompt to name either a traveler or a booking platform as the agent's principal. Platform delegation significantly attenuates the penalty that agents apply to sponsored listings and weakens the skepticism that disclosure triggers in their reasoning traces. We replicate out findings across LLMs and reasoning depths. A second study decomposes the disclosure label and shows that the divergence between the two delegates widens significantly when the paid placement is attributed to the platform. Stricter terminology (“Sponsored” instead of “Promoted”) lowers choice of paid listings but does not close this gap when the platform is named. The findings show that disclosure mandates designed for human consumers cannot by themselves protect consumers in AI-mediated commerce.

  2. 2026

    Does Rank Still Matter? Position Bias When AI Agents Shop on Our Behalf

    Wadi, D., Ma, Y. · arXiv preprint · arXiv

    Abstract

    Search rankings are valuable because human attention is scarce and sequential. Higher-placed alternatives are easier to find, so they are examined and bought more often. Consumers are now delegating search to AI agents that can ingest an entire results page at once. Randomizing the order of one hundred hotel listings across 5,000 AI agent sessions, we compare four large language models against human field data. AI agents search more deeply than humans and never decline to buy. Position still predicts which listings are inspected, but weakly and non-monotonically: the middle of a results page has the lowest probability of inspection, not the bottom. Position reaches the choice stage for some models and not others, a heterogeneity that tracks neither provider nor capability. All models nonetheless converge on the same undominated listing. For agentic search, the attributes displayed on a results page matter more than placement within it.

  3. 2026

    Every Token Counts: Exact Likert-Scale Distributions for Measuring LLM Attitudes and Biases

    Wadi, D., Ghodrat, M., Philp, M. · arXiv preprint · arXiv · Paper page

    Abstract

    We introduce an analytically exact framework for behavioral evaluation of LLMs operating directly on token-level PMFs, eliminating sampling error. A three-layer pipeline quantifies task adherence, measures ordinal consensus, and applies a novel distributional ANOVA. Applied to consumer ethnocentrism, we find LLMs exhibit ethnocentric tendencies exceeding human baselines with systematic in-group favoritism.

  4. 2026

    Shopping By Algorithm: How Agentic AI Deploys Human Heuristics as a Surrogate Consumer

    Wadi, D., Ma, Y. · Working paper

  5. 2026

    Tool-Lab: Evaluating and Training Large Language Models for Resource Rationality

    Wadi, D. · Working paper · Paper page

    Abstract

    We introduce a new methodology that measures the efficiency of tool-calling and problem solving in LLMs...

  6. 2023

    Read the Signs: Towards Invariance to Gradient Descent's Hyperparameter Initialization

    Wadi, D., Fredette, M., Senecal, S. · arXiv preprint · arXiv

    Abstract

    We propose ActiveLR, an optimization meta algorithm that localizes the learning rate, α, and adapts them at each epoch according to whether the gradient at each epoch changes sign or not. This sign-conscious algorithm is aware of whether from the previous step to the current one the update of each parameter has been too large or too small and adjusts the α accordingly. We implement the Active version (ours) of widely used and recently published gradient descent optimizers, namely SGD with momentum, AdamW, RAdam, and AdaBelief. Our experiments on ImageNet, CIFAR-10, WikiText-103, WikiText-2, and PASCAL VOC using different model architectures, such as ResNet and Transformers, show an increase in generalizability and training set fit, and decrease in training time for the Active variants of the tested optimizers. The results also show robustness of the Active variant of these optimizers to different values of the initial learning rate. Furthermore, the detrimental effects of using large mini-batch sizes are mitigated. ActiveLR, thus, alleviates the need for hyper-parameter search for two of the most commonly tuned hyper-parameters that require heavy time and computational costs to pick. We encourage AI researchers and practitioners to use the Active variant of their optimizer of choice for faster training, better generalizability, and reducing carbon footprint of training deep neural networks.

Dissertation

  1. 2023

    The Influence of Altruistic Reinforcement and Performance-Contingent Incentives on Online Product Reviews

    Wadi, D. · Ph.D. dissertation, HEC Montréal

Teaching

  1. 2021 – present

    GreatLearning

    Instructor

    Developed and taught courses in AI and data science. Managed diverse classroom settings.

  2. 2025

    University Canada West

    Lecturer, MBA Program

    • BUSI 654 Application of AI in Business
    • CMPT 641 Digital Transformation
    • BUSI 653 Cloud Computing Technologies
  3. 2023

    HEC Montreal

    Lecturer, Master's and PhD course

    • MATH 60629A Machine Learning I: Large-Scale Data Analysis and Decision Making

Course websites

  • Introduction to Marketing

    Creating Value for Customers and Their AI Agents

    The fundamental concepts, theories, and practices of modern marketing, from the marketing process and STP to the four Ps, and how artificial intelligence and the AI agents that shop on consumers' behalf are changing each of them.

  • Applications of AI in Business

    Hands-on course covering LLMs, prompt engineering, deep learning for NLP and computer vision, and how to evaluate AI tools for real business problems. Designed for MBA and graduate students.

  • Digital Transformation

    Covers how organizations adopt new technologies, manage the transition, and measure outcomes. Topics include platform business models, data-driven decision-making, and technology adoption frameworks.

  • Consumer Behavior

    Human and AI-Mediated Consumer Choice

    Why people buy, use, and discard products, and the role of AI agents in consumer choice. Perception, learning and memory, motivation, attitudes, decision-making, heuristics, and delegation to AI agents.

  • Marketing Research & Analytics

    Evidence for Decisions in Human and AI-Mediated Markets

    Examines the design and conduct of marketing research in support of managerial decision-making. Topics include research design, measurement, sampling, experimentation, and multivariate and predictive analysis, with artificial intelligence treated both as an instrument of research and as an object of research, including the evaluation of AI models and the AI agents that shop on consumers' behalf.

  • Responsible AI & Algorithmic Governance

    Ethics, Auditing, and Regulation in Human and Agent-Mediated Markets

    Examines how organizations audit, govern, and deploy artificial intelligence responsibly in market settings. Topics include algorithmic fairness, cultural bias, behavioral auditing, explainability, data privacy, dark patterns, fiduciary duty in AI agents, and global regulation.

Service & recognition

Grants & awards

  • Google Gemini Academic Program Award

    Recognized for excellence and innovation in academic research and applications involving Google’s Gemini models.

  • UCW Explore Grant

    Developed “AILSS: AI-Powered Learning Support System.” This project addresses the challenge of providing timely, personalized support to students with disabilities by utilizing Large Language Models for formative assessment.

Peer review

  • Journal of Electronic Commerce Research · E-Commerce (March 2026)
  • ICML 2025 · Gradient Descent Optimization
  • AISTATS 2025
  • NeurIPS 2024 & 2022 · GD, LLMs, Vector Symbolic Architecture

Ethics

Member of the institutional Research Ethics Board (REB) at University Canada West, reviewing research proposals involving human participants for ethical compliance.

Curriculum design

  • Master of Financial Technology: Created the “Applications of AI in Finance” curriculum.
  • Bachelor of Applied Information Tech: Designed the “Responsible AI” and “Intro to AI” courses.
  • Masters of Health Management

Contact

If you want to discuss research collaboration, have questions about my courses, or are interested in consulting on AI and marketing topics, feel free to reach out.

Email
davood.wadi at hec.ca
Elsewhere
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