Davood Wadi
Studying how large language models behave, and what that means for marketing and business.
I am a lecturer and researcher in AI and Marketing. I research the behavioral patterns of large language models and their implications for consumer decision-making. I hold a Ph.D. in Marketing with a specialization in AI from HEC Montreal, supported by the IVADO PhD Excellence Scholarship.
My work sits at the overlap of quantitative marketing and machine learning. I study questions like: do LLMs exhibit the same cognitive biases humans do? What happens when AI agents make pricing decisions? I publish in venues like EMNLP and JECR and teach courses on AI applications in business.
Research
Be careful what you pay for: the effect of performance contingent incentives on online product reviews
Wadi, D., Fredette, M., Senecal, S., Legoux, R. · Journal of Research in Interactive Marketing · DOI
Abstract
This research investigates how performance-contingent incentivization schemes affect online review contributions. It explores the interplay between financial incentives, prosocial reinforcement (social versus reciprocal exchange) and reviewer experience. The research conducts a field study in collaboration with a major North American online retailer to evaluate customer review behavior. Reviewer experience moderates the effect of performance-contingent incentives on review decisions and length. First-time (vs experienced) reviewers see significant improvements in both review decisions and length with performance-contingent incentives. Additionally, because performance-contingent incentives reinforce reciprocal exchange, introducing reciprocal exchange reinforcement through messaging increases the level of effort but reduces review decisions. The optimal strategy depends on the platform's proportion of first-time reviewers and the retailer's specific review outcomes. This work identifies reviewer experience and prosocial framing as critical boundary conditions for the effectiveness of performance-contingent incentives.
The interplay of altruism and financial incentives: Maximizing online reviews through effective messaging
Wadi, D., Legoux, R., Fredette, M., Senecal, S. · Journal of Electronic Commerce Research 27(2) · PDF
Abstract
We study what actually gets people to write online reviews: altruistic messaging, financial incentives, or both. We test different message framings in a field experiment and find that the interplay between the two matters more than either alone.
A Monte-Carlo Sampling Framework For Reliable Evaluation of Large Language Models Using Behavioral Analysis
Wadi, D., Fredette, M. · Findings of EMNLP · ACL Anthology
Abstract
We propose a Monte-Carlo evaluation framework that provides statistical guarantees for LLM performance estimates, replacing single-sample benchmarks. We find that newer, larger LLMs are more susceptible to cognitive biases, suggesting more human-like but less rational responses.
Whom Do AI Agents Work For? Role Assignment Induces Sponsorship Bias in LLM Recommenders
Wadi, D., Ma, Y. · arXiv preprint · arXiv
Abstract
Large language models (LLMs) now serve as conversational shopping assistants on platforms that also sell advertising. These AI agents face a conflict of duty. They advise consumers who rely on their judgment, yet are deployed by platforms that benefit when sponsored listings are chosen. Sponsorship disclosures, designed to allow consumers to penalize paid placements, now reach the AI agent rather than the consumer, and the agent's evaluation of them is hidden from the consumer. Drawing on the fiduciary concept of conflict of duty, we argue that an agent's evaluation of a sponsored listing should not depend on which party deployed it. In controlled choice experiments, we manipulate assigned roles in the system prompt to name either a traveler or a booking platform as the agent's principal. Platform delegation significantly attenuates the penalty that agents apply to sponsored listings and weakens the skepticism that disclosure triggers in their reasoning traces. We replicate out findings across LLMs and reasoning depths. A second study decomposes the disclosure label and shows that the divergence between the two delegates widens significantly when the paid placement is attributed to the platform. Stricter terminology (“Sponsored” instead of “Promoted”) lowers choice of paid listings but does not close this gap when the platform is named. The findings show that disclosure mandates designed for human consumers cannot by themselves protect consumers in AI-mediated commerce.
Does Rank Still Matter? Position Bias When AI Agents Shop on Our Behalf
Wadi, D., Ma, Y. · arXiv preprint · arXiv
Abstract
Search rankings are valuable because human attention is scarce and sequential. Higher-placed alternatives are easier to find, so they are examined and bought more often. Consumers are now delegating search to AI agents that can ingest an entire results page at once. Randomizing the order of one hundred hotel listings across 5,000 AI agent sessions, we compare four large language models against human field data. AI agents search more deeply than humans and never decline to buy. Position still predicts which listings are inspected, but weakly and non-monotonically: the middle of a results page has the lowest probability of inspection, not the bottom. Position reaches the choice stage for some models and not others, a heterogeneity that tracks neither provider nor capability. All models nonetheless converge on the same undominated listing. For agentic search, the attributes displayed on a results page matter more than placement within it.
Every Token Counts: Exact Likert-Scale Distributions for Measuring LLM Attitudes and Biases
Wadi, D., Ghodrat, M., Philp, M. · arXiv preprint · arXiv · Paper page
Abstract
We introduce an analytically exact framework for behavioral evaluation of LLMs operating directly on token-level PMFs, eliminating sampling error. A three-layer pipeline quantifies task adherence, measures ordinal consensus, and applies a novel distributional ANOVA. Applied to consumer ethnocentrism, we find LLMs exhibit ethnocentric tendencies exceeding human baselines with systematic in-group favoritism.
Shopping By Algorithm: How Agentic AI Deploys Human Heuristics as a Surrogate Consumer
Wadi, D., Ma, Y. · Working paper
Tool-Lab: Evaluating and Training Large Language Models for Resource Rationality
Wadi, D. · Working paper · Paper page
Abstract
We introduce a new methodology that measures the efficiency of tool-calling and problem solving in LLMs...
Read the Signs: Towards Invariance to Gradient Descent's Hyperparameter Initialization
Wadi, D., Fredette, M., Senecal, S. · arXiv preprint · arXiv
Abstract
We propose ActiveLR, an optimization meta algorithm that localizes the learning rate, α, and adapts them at each epoch according to whether the gradient at each epoch changes sign or not. This sign-conscious algorithm is aware of whether from the previous step to the current one the update of each parameter has been too large or too small and adjusts the α accordingly. We implement the Active version (ours) of widely used and recently published gradient descent optimizers, namely SGD with momentum, AdamW, RAdam, and AdaBelief. Our experiments on ImageNet, CIFAR-10, WikiText-103, WikiText-2, and PASCAL VOC using different model architectures, such as ResNet and Transformers, show an increase in generalizability and training set fit, and decrease in training time for the Active variants of the tested optimizers. The results also show robustness of the Active variant of these optimizers to different values of the initial learning rate. Furthermore, the detrimental effects of using large mini-batch sizes are mitigated. ActiveLR, thus, alleviates the need for hyper-parameter search for two of the most commonly tuned hyper-parameters that require heavy time and computational costs to pick. We encourage AI researchers and practitioners to use the Active variant of their optimizer of choice for faster training, better generalizability, and reducing carbon footprint of training deep neural networks.
The Influence of Altruistic Reinforcement and Performance-Contingent Incentives on Online Product Reviews
Wadi, D. · Ph.D. dissertation, HEC Montréal
Teaching
GreatLearning
Instructor
Developed and taught courses in AI and data science. Managed diverse classroom settings.
University Canada West
Lecturer, MBA Program
- BUSI 654 Application of AI in Business
- CMPT 641 Digital Transformation
- BUSI 653 Cloud Computing Technologies
HEC Montreal
Lecturer, Master's and PhD course
- MATH 60629A Machine Learning I: Large-Scale Data Analysis and Decision Making
Introduction to Marketing
Creating Value for Customers and Their AI Agents
The fundamental concepts, theories, and practices of modern marketing, from the marketing process and STP to the four Ps, and how artificial intelligence and the AI agents that shop on consumers' behalf are changing each of them.
Applications of AI in Business
Hands-on course covering LLMs, prompt engineering, deep learning for NLP and computer vision, and how to evaluate AI tools for real business problems. Designed for MBA and graduate students.
Digital Transformation
Covers how organizations adopt new technologies, manage the transition, and measure outcomes. Topics include platform business models, data-driven decision-making, and technology adoption frameworks.
Consumer Behavior
Human and AI-Mediated Consumer Choice
Why people buy, use, and discard products, and the role of AI agents in consumer choice. Perception, learning and memory, motivation, attitudes, decision-making, heuristics, and delegation to AI agents.
Marketing Research & Analytics
Evidence for Decisions in Human and AI-Mediated Markets
Examines the design and conduct of marketing research in support of managerial decision-making. Topics include research design, measurement, sampling, experimentation, and multivariate and predictive analysis, with artificial intelligence treated both as an instrument of research and as an object of research, including the evaluation of AI models and the AI agents that shop on consumers' behalf.
Responsible AI & Algorithmic Governance
Ethics, Auditing, and Regulation in Human and Agent-Mediated Markets
Examines how organizations audit, govern, and deploy artificial intelligence responsibly in market settings. Topics include algorithmic fairness, cultural bias, behavioral auditing, explainability, data privacy, dark patterns, fiduciary duty in AI agents, and global regulation.
Service & recognition
Google Gemini Academic Program Award
Recognized for excellence and innovation in academic research and applications involving Google’s Gemini models.
UCW Explore Grant
Developed “AILSS: AI-Powered Learning Support System.” This project addresses the challenge of providing timely, personalized support to students with disabilities by utilizing Large Language Models for formative assessment.
- Journal of Electronic Commerce Research · E-Commerce (March 2026)
- ICML 2025 · Gradient Descent Optimization
- AISTATS 2025
- NeurIPS 2024 & 2022 · GD, LLMs, Vector Symbolic Architecture
Member of the institutional Research Ethics Board (REB) at University Canada West, reviewing research proposals involving human participants for ethical compliance.
- Master of Financial Technology: Created the “Applications of AI in Finance” curriculum.
- Bachelor of Applied Information Tech: Designed the “Responsible AI” and “Intro to AI” courses.
- Masters of Health Management
Contact
If you want to discuss research collaboration, have questions about my courses, or are interested in consulting on AI and marketing topics, feel free to reach out.
- davood.wadi at hec.ca
- Google ScholarLinkedIn
