Week 08

Week 08 · Introduction to Marketing

Pricing Strategies (The Second P)

Davood Wadi, PhD

Welcome to Week 8 of Introduction to Marketing.

Today we explore the second P of the marketing mix, Price.

We will examine how price affects the bottom line and customer perception.

A price tag in the middle. An arrow to the left leads to a ledger with a double-ruled bottom line. An arrow to the right leads to an eye: customer perception.$$THE BOTTOM LINECUSTOMER PERCEPTION

The Paradigm of Price

Price is the only element in the marketing mix that produces revenue.

All other elements represent costs to the organization.

The four elements of the marketing mix as bars around a zero line. Price is the only bar that rises above the line, as revenue. Product, place, and promotion all fall below it, as costs.+−COSTSProductREVENUEPriceCOSTSPlaceCOSTSPromotion

Price is highly flexible and can be changed quickly compared to product features or channel commitments.

Three lanes, each with a bar for how long a change takes. Price: a sliver, changed quickly. Product features: a long bar. Channel commitments: the longest bar.PRICEPRODUCT FEATURESCHANNEL COMMITMENTS$$$$$CHANGED QUICKLYTIME TO CHANGE

It is a critical determinant of buyer choice and market share.

Two products with price tags. A buyer below chooses one of them. A bar at the bottom shows that product's market share.$$$$$BUYER CHOICEMARKET SHARE
Exercise · Sort into groups

A café owner is planning next month. Does each decision set a price, which produces revenue, or is it another element of the mix, which represents a cost?

      Tap a card, then tap the group it belongs to.

      Part 1: Factors Affecting Pricing Decisions

      Setting the right price requires balancing internal capabilities and external realities.

      Internal factors include marketing objectives and costs.

      External factors encompass market demand and competitor behavior.

      A company drawn as a walled room inside a wider world. Inside: marketing objectives and costs. Outside: market demand and competitor behavior. A price tag sits in the wall between them, with arrows reaching it from both sides.EXTERNALINTERNALMARKETING OBJECTIVESCOSTSMARKET DEMANDCOMPETITOR BEHAVIOR$$

      Internal Factors: Marketing Objectives

      Pricing strategies must align with broader company goals.

      A broad arrow for broader company goals, with a thinner arrow for pricing strategies running exactly alongside it in the same direction.BROADER COMPANY GOALSPRICING STRATEGIES

      Objectives may include survival or current profit maximization.

      Two objective cards. Survival: a life ring. Current profit maximization: coin stacks rising as high as they can go.SURVIVALCURRENT PROFITMAXIMIZATION

      Other goals focus on market share leadership or product quality leadership.

      Two objective cards. Market share leadership: a pie where one slice holds most of the market. Product quality leadership: a medal with a star.MARKET SHARELEADERSHIPPRODUCT QUALITYLEADERSHIP

      A clear objective guides the initial pricing range.

      A flag marked clear objective casts a beam down onto a price scale from low to high, lighting one band of it: the initial pricing range.CLEAR OBJECTIVEPRICELOWHIGHINITIAL PRICING RANGE

      Internal Factors: Costs

      Costs set the absolute floor for the price that the company can charge.

      A price tag standing on a solid floor labelled costs. An arrow above it shows the price can rise. Below the floor, a dashed price tag is struck out: no price below costs.PRICE$$COSTS · THE ABSOLUTE FLOOR

      Fixed costs do not vary with production or sales level.

      A chart of cost against production level. Fixed costs are a flat line: they do not vary as production rises.COSTSPRODUCTION LEVELFIXED COSTS

      Variable costs vary directly with the level of production.

      A chart of cost against production level. Variable costs are a line rising from zero: they vary directly with production.COSTSPRODUCTION LEVELVARIABLE COSTS

      Total costs must be covered to achieve long-term viability.

      Left: a chart where a flat band of fixed costs and a rising wedge of variable costs stack into total costs. Right: a revenue bar that reaches above the total costs bar, and a long arrow: long-term viability.FIXEDVARIABLETOTAL COSTSCOSTSPRODUCTION LEVELTOTAL COSTSREVENUECOVEREDLONG-TERM VIABILITY

      External Factors: The Market and Demand

      While costs set the lower limit, the market sets the upper limit.

      A room for price. The ceiling is the market, the upper limit. The floor is costs, the lower limit. A price tag floats between them, free to move up or down.THE MARKET · UPPER LIMITCOSTS · LOWER LIMIT$$

      Understanding the relationship between price and demand is crucial.

      A demand curve sloping down. At a high price, demand is low. At a low price, demand is high.PRICEDEMANDHIGH PRICELOW PRICE

      Different markets exhibit different competitive conditions.

      Pricing freedom varies across pure competition, monopolistic competition, oligopoly, and pure monopoly.

      Four markets side by side. Pure competition: many identical sellers. Monopolistic competition: many different sellers. Oligopoly: a few large sellers. Pure monopoly: one seller. Under each, a bar for pricing freedom grows from nearly empty to nearly full.PURECOMPETITIONMONOPOLISTICCOMPETITIONOLIGOPOLYPUREMONOPOLYPRICING FREEDOM
      Exercise · Sort into groups

      A small roaster in Verdun is pricing a bag of coffee. Does each fact help set the lower limit on price, or the upper limit?

          Tap a card, then tap the group it belongs to.

          External Factors: Price Elasticity

          Price elasticity measures how responsive demand will be to a change in price.

          Inelastic demand means demand hardly changes with a small change in price.

          A steep demand line. A change in price moves demand only a sliver: demand hardly changes.PRICEDEMANDINELASTIC DEMANDCHANGEIN PRICEDEMAND HARDLY CHANGES

          Elastic demand means demand changes greatly in response to price changes.

          A flat demand line. The same change in price moves demand a long way: demand changes greatly.PRICEDEMANDELASTIC DEMANDCHANGEIN PRICEDEMAND CHANGES GREATLY

          Companies must understand elasticity to forecast revenues accurately.

          Revenues over time. At a price increase the line forks into a forecast. If demand is inelastic, revenues rise. If demand is elastic, revenues fall.FORECASTREVENUESTIMEPRICE INCREASEIF DEMAND IS INELASTICIF DEMAND IS ELASTIC

          Part 2: Core Pricing Approaches

          Once factors are understood, marketers must select a pricing approach.

          Three major pricing strategies dominate the market.

          They are customer value-based pricing, cost-based pricing, and competition-based pricing.

          One box, select a pricing approach, splits into three lanes that each end in a price tag. Customer value-based pricing starts from a customer. Cost-based pricing starts from costs. Competition-based pricing starts from competitors' price tags.SELECT APRICING APPROACHCUSTOMER VALUE-BASED PRICING$$COST-BASED PRICING$$COMPETITION-BASED PRICING$$

          Customer Value-Based Pricing

          This approach uses buyers' perceptions of value as the key to pricing.

          A buyer's head with a star inside it, their perception of value. An arrow leads from it to a price tag: the key to pricing.$$THE KEY TO PRICINGBUYERS' PERCEPTIONS OF VALUE

          Price is considered along with all other marketing mix variables before the marketing program is set.

          The four Ps side by side inside one dashed frame, price among them, all considered together. An arrow leads from the frame to a locked box: the marketing program is set.CONSIDERED ALONG WITH ALL OTHER MARKETING MIX VARIABLESProductPricePlacePromotionMARKETINGPROGRAM SET

          The company assesses customer needs and value perceptions first.

          It is the reverse of the cost-based approach.

          Two chains of five boxes. Customer value-based pricing: customers, value, price, costs, product, with customers and value lit as the first step. Cost-based pricing runs the same chain in reverse: product, costs, price, value, customers.CUSTOMER VALUE-BASED PRICINGCUSTOMERSVALUEPRICECOSTSPRODUCTFIRSTCOST-BASED PRICINGPRODUCTCOSTSPRICEVALUECUSTOMERS
          Knowledge Check

          Before designing a new e-bike, a Montréal company asks riders what they value and what that is worth to them. It then sets a target price and designs the bike to meet it. Which approach is this?

          Good-Value Pricing vs. Value-Added Pricing

          Good-value pricing offers the right combination of quality and good service at a fair price.

          A level balance beam. On one side, a star for quality and a bell for good service. On the other, a price tag: a fair price. The right combination.THE RIGHT COMBINATION$$QUALITY AND GOOD SERVICEFAIR PRICE

          It often involves introducing less expensive versions of established brand-name products.

          A large package of an established brand-name product with a high price tag. An arrow leads to a smaller, simpler package with the same brand seal and a lower price tag: a less expensive version.$$$$ESTABLISHEDBRAND-NAME PRODUCTLESS EXPENSIVEVERSION

          Value-added pricing attaches value-added features to differentiate offers.

          Three plain competitor packages in a row. Beside them, one package with three feature modules plugged into it: value-added features that differentiate the offer.COMPETITORSVALUE-ADDED FEATURES

          This allows companies to charge higher prices rather than cutting prices to match competitors.

          A price tag with two routes. Up: to a higher price tag, charge higher prices. Down, dashed and struck out: cutting prices to match competitors.CHARGE HIGHER PRICES$$$$$$CUTTING PRICESTO MATCH COMPETITORS

          Cost-Based Pricing

          Involves setting prices based on the costs of producing, distributing, and selling the product.

          It includes a fair rate of return for effort and risk.

          A price built up as one bar: the costs of producing, distributing, and selling the product, plus a fair rate of return for effort and risk. The bar ends in a price tag.PRODUCINGDISTRIBUTINGSELLINGFAIR RATE OF RETURNCOSTSFOR EFFORT AND RISK$$

          Types include cost-plus pricing and break-even pricing.

          Two panels. Cost-plus pricing: a block of cost with a small block added on, which together make the price tag. Break-even pricing: a total costs line that starts above zero and a revenue line that starts at zero and rises faster; they cross at the break-even point.COST-PLUS PRICINGCOST$$BREAK-EVEN PRICINGSALES VOLUMEREVENUETOTALCOSTSBREAK-EVEN

          While simple, it ignores demand and competitors' prices.

          A head looking along a narrow beam that holds only costs. Outside the beam, greyed and dashed, sit demand and competitors' prices.COST-BASED PRICINGCOSTS$$$$$$COMPETITORS' PRICESDEMAND

          Competition-Based Pricing

          Prices are set based on competitors' strategies, prices, costs, and market offerings.

          A file on competitors with four entries: strategies, prices, costs, and market offerings. Lines from all four converge on one price tag: prices are set.COMPETITORS'STRATEGIESPRICESCOSTSMARKET OFFERINGS$$PRICES ARE SET

          Consumers will base their judgments of a product's value on the prices that competitors charge.

          Consumers stand before a shelf. Three competitor products carry their price tags. A product at the end has a question mark on its tag: its value is judged from the prices that competitors charge.$$$$$$$?PRICES THAT COMPETITORS CHARGEA PRODUCT'S VALUE

          The company must assess how its offer compares to competitors in terms of customer value.

          If the offer provides greater value, a higher price can be justified.

          A chart of customer value. The competitors' bar is shorter, with a lower price tag above it. Our offer's bar is taller, greater value, and its price tag sits higher: a higher price.CUSTOMER VALUE$$$$$GREATERVALUEHIGHERPRICECOMPETITORSOUR OFFER
          Exercise · Which one is it?

          Which pricing approach is each business using?

          A bakery adds up flour, labour, and delivery for each cake, then adds 20% on top.

          Which concept does this case show?

          Discussion: Pricing Approaches

          A new streaming platform enters a crowded market dominated by established giants with a unique recommendation algorithm but a smaller content library.

          A crowded streaming market. Three established giants, each a large screen above a big grid of content tiles. Beside them, a new streaming platform: a smaller screen with a recommendation network lit inside it, and only three content tiles.ESTABLISHED GIANTSNEW STREAMING PLATFORMUNIQUE RECOMMENDATIONALGORITHMSMALLER CONTENT LIBRARY

          Discussion: Should the company use cost-based, value-based, or competition-based pricing?

          Part 3: Pricing Strategies for New Products

          Introducing a new product brings unique pricing challenges.

          Pricing must be dynamic and adapt as the product passes through its life cycle.

          The two primary strategies are market-skimming pricing and market-penetration pricing.

          Price over the product life cycle, with a faint sales curve behind. Price starts high in introduction, labelled market skimming, and cascades down one step per stage through growth and maturity to a low price in decline, labelled market penetration.INTRODUCTIONGROWTHMATURITYDECLINESALESPRICEMARKET SKIMMINGMARKET PENETRATION

          Market-Skimming Pricing

          Setting a high price for a new product to skim maximum revenues layer by layer.

          The market as a pyramid of five layers of buyers, one buyer at the top and more in each layer below. Beside each layer, a price tag steps down from the highest price at the top: the company skims layer by layer, starting with the top layer.THE MARKET$$$$$$$$$$$$$$$HIGH PRICELAYER BY LAYER

          The company makes fewer but more profitable sales.

          Only three buyers, but each one stands beside a tall stack of coins: fewer but more profitable sales.FEWER BUT MORE PROFITABLE SALES

          Product quality and image must support the high price.

          A high price tag resting on a lintel held up by two pillars: product quality, marked with a star, and image, marked with an eye.$$$$$PRODUCT QUALITYIMAGE

          Competitors should not be able to easily enter the market and undercut the high price.

          A market behind a wall holds a high price tag. Outside the wall, a competitor company with a lower, dashed price tag pushes toward it and is stopped by the wall.$$$$$THE MARKET$COMPETITORS
          Knowledge Check

          A company plans to launch a new product with market-skimming pricing. Which situation would make that plan a poor choice?

          Market-Penetration Pricing

          Setting a low initial price in order to penetrate the market quickly and deeply.

          The market as a pyramid of five layers of buyers, every layer lit at once. A low initial price tag sits at the top of a long arrow that runs down beside every layer: quickly and deeply.THE MARKET$LOW INITIAL PRICEQUICKLY AND DEEPLY

          The goal is to attract a large number of buyers quickly and win a large market share.

          A crowd of thirty buyers beside a stopwatch: a large number of buyers, quickly. Below, a bar filled almost to the end: a large market share.LARGE NUMBER OF BUYERSQUICKLYLARGE MARKET SHARE

          The market must be highly price-sensitive.

          A flat demand line. The same change in price moves demand a long way: demand changes greatly.PRICEDEMANDHIGHLY PRICE-SENSITIVECHANGEIN PRICEDEMAND CHANGES GREATLY

          Production and distribution costs must decrease as sales volume increases.

          A chart of costs against sales volume. Production and distribution costs start high and fall as sales volume increases.COSTSSALES VOLUMEPRODUCTION ANDDISTRIBUTION COSTS

          Pricing Strategies for Product Mixes

          The strategy changes when the product is part of a product mix.

          A product on its own. An arrow leads to the same product sitting inside a product mix, linked to three other products.PRODUCT MIX

          The firm looks for a set of prices that maximizes its profits on the total mix.

          Four products, each with its own price tag, together a set of prices. Their profit bars differ, and one sits below zero. They add up to one tall bar: profits on the total mix.A SET OF PRICESPROFITS$$$$$$$$=PROFITS ONTHE TOTAL MIX

          Pricing is difficult because the various products have related demand and costs.

          Four linked products. One product's price tag drops, and the links carry the change to the other three, each now marked with a question mark: related demand and costs.???$RELATED DEMAND AND COSTS

          Common strategies include product line pricing and captive-product pricing.

          Product Line and Optional-Product Pricing

          Product line pricing determines the price steps between various products in a line.

          Three products in a line, small, medium, and large, standing on a staircase. Each has a higher price tag than the one before, and the rise between each step is marked as a price step.VARIOUS PRODUCTS IN A LINE$$$$$$PRICE STEPPRICE STEP

          It is based on cost differences, customer evaluations of features, and competitors' prices.

          Three inputs feed into the price steps: cost differences, shown as two coin stacks of different heights; customer evaluations of features, shown as a customer with a star rating; and competitors' prices, shown as their price tags.COST DIFFERENCESCUSTOMER EVALUATIONSOF FEATURES$$$COMPETITORS' PRICESPRICE STEPS

          Optional-product pricing is the pricing of optional or accessory products along with a main product.

          A laptop, the main product, with its own price tag. Dashed lines lead to three accessories below it, a mouse, a sleeve, and a charger, each with its own small price tag: optional or accessory products.MAIN PRODUCT$$$$$$OPTIONAL OR ACCESSORY PRODUCTS

          Companies must decide which items to include in the base price and which to offer as options.

          An item with a question mark over it, with arrows to two boxes. The base price box holds the laptop and its charger. The options box holds a sleeve and a mouse.?BASE PRICEOPTIONS

          Captive-Product Pricing

          Setting a price for products that must be used along with a main product.

          A main product with a notch cut into it, and a second piece whose tab is shaped to fit only that notch, sliding toward it: a product that must be used along with the main product.MAIN PRODUCTMUST BE USED ALONG WITH

          Examples include blades for a razor and games for a video game console.

          Two examples side by side. A safety razor with a row of three replacement blades beside it. A video game controller with a row of three game discs beside it.

          The main product is often priced low, with high markups on the captive supplies.

          Price bars split into cost and markup. The main product's bar is almost all cost with a sliver of markup: priced low. Five captive supplies each have a small cost and a large markup: high markups.COSTMARKUPCOSTMAIN PRODUCTPRICED LOWCAPTIVE SUPPLIESHIGH MARKUPS

          This strategy ensures ongoing revenue streams from the initial purchase.

          A timeline. At the start, one initial purchase of a game controller. After it, a steady run of game discs along the line: ongoing revenue streams.INITIAL PURCHASEONGOING REVENUE STREAMSTIME
          Exercise · Which one is it?

          Which product mix pricing strategy is each company using?

          A printer maker sells its printers cheaply and earns most of its profit on ink cartridges that only fit them.

          Which concept does this case show?

          Product Bundle Pricing

          Combining several products and offering the bundle at a reduced price.

          Three products, each with its own price tag, added together. An arrow leads to one wrapped bundle. The sum of the separate prices is struck out, and the bundle carries a reduced price.$$$$$$++SEVERAL PRODUCTS$$$$$$$$$$REDUCED PRICETHE BUNDLE

          This can promote the sales of products consumers might not otherwise buy.

          A bundle holding three products. Two are drawn in ink. The third is lit: a product consumers might not otherwise buy, now sold as part of the bundle.THE BUNDLEPRODUCTS CONSUMERSMIGHT NOT OTHERWISE BUY

          The combined price must be low enough to get them to buy the bundle.

          A price scale with a dashed line marked low enough. The bundle's combined price tag sits below the line, and an arrow leads to a buyer with a check mark: they buy the bundle.PRICELOW ENOUGH$$$$THE COMBINED PRICEBUY THE BUNDLE

          It helps clear out excess inventory while providing value.

          A shelf of excess inventory, most of its boxes now dashed outlines because they have been cleared out. An arrow leads to two wrapped bundles: value.EXCESS INVENTORYVALUE

          Discussion: Product Mix Pricing

          A premium coffee machine manufacturer introduces a new model that requires proprietary coffee pods that only fit this specific machine.

          A premium coffee machine with proprietary pods that only fit this machine. From a question mark, two routes. Price the machine low, with a low price tag followed by a long run of pods: sell more pods. Or price the machine high, with a high price tag and a star: a premium brand image.PROPRIETARY PODSONLY FIT THIS MACHINE?$PRICE THE MACHINE LOWSELL MORE PODS$$$$PRICE THE MACHINE HIGHPREMIUM BRAND IMAGE

          Discussion: Should they price the machine low to sell more pods or price the machine high to maintain a premium brand image?

          Conclusion: Pricing Strategies

          1. Pricing is the only revenue-generating element of the marketing mix.

          2. Decisions must align internal costs and objectives with external market realities.

          3. Whether cost-based, value-based, or competition-based, the strategy must reflect customer perceptions.

          4. Effective product mix and new product pricing ensures long-term profitability and market positioning.