Week 12

Week 12 · Introduction to Marketing

Global Marketing and the Future of Marketing

Davood Wadi, PhD

Welcome to Week 12 of Introduction to Marketing.

Today we will explore global marketing strategies.

We will also examine emerging trends shaping the future.

What is Global Marketing?

Global marketing involves targeting markets across the world.

A globe drawn with meridians and parallels. Six target rings sit on it at places spread across the world.

It requires understanding diverse cultural and economic environments.

Three countries separated by borders, each under its own flag. In the cultural row each says a different greeting: Hello, Bonjour, Hola. In the economic row each has a coin stack of a different height.CULTURALECONOMICHelloBonjourHola

Companies must navigate complex regulatory and political landscapes.

A company on the left and a store on the right. Between them stand a government building, labelled political, and a pile of rule sheets, labelled regulatory. The route hops over one and then the other to reach the store.POLITICALREGULATORY

The Global Marketing Environment

The global environment includes international trade systems.

Five countries, each a circle holding its flag, linked by seven trade lanes. A crate sits on every lane, travelling between them.

Marketers assess economic conditions of target countries.

Three country cards, each with its flag and a small bar chart of its economy. A magnifying glass rests over the middle card, examining its chart.ECONOMIC CONDITIONS

Cultural environments dictate consumer behavior and preferences.

Two countries separated by a border, each with the same two products on a shelf: a jar and a box. The shopper on the left reaches for the jar; the shopper on the right reaches for the box.

Assessing the Global Environment

Tariffs and quotas are common trade barriers.

Two panels. Tariff: a crate with a small price tag crosses a border and arrives with a longer tag, the added part marked plus. Quota: three crates have crossed the border; three more wait behind a closed barrier.TARIFF+QUOTA

Economic indicators like GDP guide market selection.

Bars for six countries, each above its flag, showing GDP. The tallest bar is lit, with a target above it labelled market selection.GDPMARKET SELECTION

Cultural nuances influence product acceptance and messaging.

A product with its advertising message at the top. Arrows carry it to two countries. The group on the left answers with a tick; the group on the right with a cross.

Ignoring local customs often leads to marketing failures.

A road runs from the left past a roadside sign reading local customs, carries straight on without stopping, and turns down into a cross marked failure.LOCAL CUSTOMSFAILURE
Knowledge Check

A Québec maple syrup maker studies an export market. The country charges an extra fee on every imported bottle and allows only a fixed number of bottles in each year. What are these two rules?

Discussion: The Cultural Trap

Two markets divided by a border. In the US the burger stands beside a tall sales bar. In India the same burger stands beside a tiny sales bar, with three speech bubbles of exclamation marks above it: public backlash.USINDIASALESSALES!!!PUBLIC BACKLASH

A US fast food chain launches a highly successful beef burger in India.

Sales are abysmal, and there is public backlash.

Discussion: What specific cultural or environmental factor did the company ignore, and how would you correct the strategy?

Deciding Whether to Go Global

Saturated domestic markets often push companies outward.

A domestic market drawn as a circle ringed by a dashed border, packed edge to edge with the company's customers. Three arrows push outward across the border toward three foreign flags.DOMESTIC MARKET

Global expansion offers economies of scale and higher profits.

A curve of cost per unit falling as volume grows. A dot early on the curve is marked domestic; a dot far along it, where cost per unit is lower, is marked global.ECONOMIES OF SCALECOST PER UNITVOLUMEDOMESTICGLOBAL
Two coin stacks labelled higher profits: a short stack marked domestic and a much taller stack marked global.HIGHER PROFITSDOMESTICGLOBAL

However, international operations introduce significant financial and operational risks.

Two panels under warning signs. Financial risks: a coin stack with a jagged arrow plunging downward beside it. Operational risks: a delivery truck stopped by a barrier across its road.FINANCIAL RISKSOPERATIONAL RISKS

Market Entry Strategies

Three entry modes cascade from top left to bottom right: exporting, joint venturing, direct investment. Each block feeds the next. Beside each, three signal-strength meters for risk, control and profit potential fill one bar, two bars and three bars in turn. An arrow down the left edge runs from low to high risk tolerance.RISKCONTROLPROFITPOTENTIALLOWHIGHRISK TOLERANCEEXPORTINGJOINT VENTURINGDIRECT INVESTMENT

Companies choose from several entry modes based on risk tolerance.

The primary modes are exporting, joint venturing, and direct investment.

Each mode offers different levels of control and profit potential.

Market Entry: Exporting

Exporting is the simplest way to enter a foreign market.

A home factory under its flag on the left, a foreign store under another flag on the right, a border between them. One straight arrow runs from the factory across the border to the store.HOMEFOREIGN MARKET

Indirect exporting uses independent international marketing intermediaries.

The company's factory hands its goods to an independent intermediary, drawn as a separate warehouse, which carries them across the border to a foreign store.HOMEFOREIGNINTERMEDIARYINDEPENDENT

Direct exporting involves handling your own exports.

The company's factory loads its own truck, both in the company's colour and bracketed together, and the truck carries the goods across the border to a foreign store.HOMEFOREIGNYOUR OWN EXPORTS

Exporting requires the least change to the company product lines.

A product line of four packs at home and the identical four packs in the foreign market across the border, joined by an arrow marked least change.LEAST CHANGEHOMEFOREIGN MARKET

Market Entry: Joint Venturing

Joint venturing involves joining with foreign companies.

A home company's factory on one side of a border and a foreign company's factory on the other, joined underneath by one bracket across the border labelled joint venture.HOME COMPANYFOREIGN COMPANYJOINT VENTURE

Types include licensing, contract manufacturing, and joint ownership.

Three panels, each split by a border. Licensing: a home factory passes a sheet bearing its brand seal across the border to a foreign factory. Contract manufacturing: the home factory sends a contract across the border, and a foreign factory turns out packs that carry the home brand's seal. Joint ownership: one factory straddles the border, half home-coloured and half foreign-coloured.LICENSINGCONTRACT MANUFACTURINGJOINT OWNERSHIP

It shares the financial risk but also reduces management control.

Two bars, each split in half between the home company and the foreign company. The financial risk bar is marked shared; the management control bar is marked reduced.HOME COMPANYFOREIGN COMPANYFINANCIAL RISKSHAREDMANAGEMENT CONTROLREDUCED
Knowledge Check

A Montréal bagel bakery lets a company in Seoul make and sell its bagels under the Montréal brand, in return for a fee. Which entry mode is this, and what is its trade-off?

Market Entry: Direct Investment

Direct investment is the development of foreign-based assembly or manufacturing.

At home, a small factory under the home flag. Across the border, a large factory in the company's colour with the home flag planted beside it, supplying a local store and local buyers.HOMEFOREIGN MARKET

It offers the highest level of control over the operation.

Control for each entry mode: a short bar for exporting, a longer one for joint venturing and the longest for direct investment.CONTROLEXPORTINGJOINT VENTURINGDIRECT INVESTMENT

However, it requires the most substantial capital commitment.

Capital commitment for each entry mode: two coins for exporting, five for joint venturing and ten for direct investment.CAPITAL COMMITMENTEXPORTINGJOINT VENTURINGDIRECT INVESTMENT

Companies face currency risks and potential political instability.

A dollar coin and a euro coin joined by a jagged two-way line whose swings grow as it goes: currency risks.$€CURRENCY RISKS
A government building tilted off its level on cracked ground, a warning sign beside it: political instability.POLITICAL INSTABILITY

Discussion: Selecting the Right Entry Mode

A coffee cup carrying a large brand seal, with only a small coin stack beneath it. From the cup a path splits at a question mark into two routes, licensing above and direct investment below, both heading for a foreign market across a border that is stacked with rule sheets.BRAND IDENTITYLIMITED CAPITAL?LICENSINGDIRECT INVESTMENTHIGHLY REGULATED

A local coffee brand wants to expand into a highly regulated foreign market.

They have limited capital but a strong, recognizable brand identity.

Discussion: Would you recommend licensing or direct investment, and what are the tradeoffs?

Standardized vs. Adapted Marketing Mix

Standardized global marketing uses the same strategy worldwide.

One marketing mix card at the top, sent to four countries. Every country receives an identical card.

Adapted global marketing adjusts the strategy to each target market.

One marketing mix card at the top, sent to four countries. Each country's card has a different arrangement of shapes.

Standardization lowers costs but adaptation improves local relevance.

Paired bars. For costs, standardization's bar is short and adaptation's is tall. For local relevance, standardization's bar is short and adaptation's is tall.STANDARDIZATIONADAPTATIONCOSTSLOCAL RELEVANCE

Product Adaptation Strategies

Straight extension means marketing a product without any changes.

A pack at home crosses the border and arrives unchanged.HOMEFOREIGN MARKET

Product adaptation alters the product to meet local conditions.

A pack at home crosses the border and arrives altered: the same pack, reshaped and relabelled.HOMEFOREIGN MARKET

Product invention consists of creating something new for a specific market.

A pack at home; across the border stands something new, a bottle made for that market.HOMEFOREIGN MARKET

Local tastes and infrastructure heavily dictate the chosen strategy.

Two inputs on the left, local tastes (a person thinking of a bowl with chopsticks) and infrastructure (a wall socket), feed arrows into one junction. From it a solid arrow selects product adaptation; dashed lines lead to straight extension and product invention.LOCAL TASTESINFRASTRUCTURESTRAIGHT EXTENSIONPRODUCT ADAPTATIONPRODUCT INVENTION
Knowledge Check

A Canadian soup brand sells its tomato soup in Japan. It keeps the soup but uses less salt and a smaller can to suit local conditions. Which strategy is this?

Promotion Adaptation

Global companies must decide how to adapt their advertising messages.

A billboard advertisement stands above a slider running from same message to fully altered. The slider's knob sits in the middle, marked with a question mark.?SAME MESSAGEFULLY ALTERED

Communication adaptation fully alters the message for local markets.

A home advertisement on the left. Arrows lead to three local advertisements on the right, one per country flag, each with a completely different layout of picture and words.

Even translated taglines must be carefully vetted for cultural context.

An English tagline in a speech bubble is translated into a French one. A magnifying glass examines the French tagline, labelled cultural context, and a tick marked vetted follows.ENTRANSLATEDFRCULTURAL CONTEXTVETTED

Pricing in Global Markets

Pricing must account for transportation, tariffs, and intermediary margins.

Three costs joined by plus signs: a truck for transportation, a coin stack sitting on a border for tariffs, and a warehouse marked with a percent sign for intermediary margins.++%TRANSPORTATIONTARIFFSINTERMEDIARYMARGINS

Companies face the challenge of price escalation in foreign markets.

A waterfall chart. The home price is a short bar. Transportation, tariffs and intermediary margins each add a step on top. The foreign price at the end is a bar several times taller, and the gap between the two is marked price escalation.HOME PRICE+TRANSPORTATION+TARIFFS+INTERMEDIARY MARGINSFOREIGN PRICEPRICE ESCALATION

Setting a uniform price globally is rarely viable.

Cost bars for five markets under one dashed line marked uniform price. In three markets the cost sits below the line; in two the cost bar breaks through it, and the part above the line is shaded.COSTUNIFORM PRICE

Distribution Channels

Global distribution networks are often complex and fragmented.

Four countries divided by borders. Inside each, small outlets are linked in a dense tangle of lines. The few links that reach across a border break off at it.

The channel between nations moves products to the borders.

A channel drawn end to end. The first half is lit: from the seller's factory, a ship carries goods up to the border. After the border, a warehouse, a store and the final buyers are drawn faintly.BORDERCHANNEL BETWEEN NATIONSCHANNEL WITHIN NATIONSFINAL BUYERS

The channel within nations moves products from borders to final buyers.

A channel drawn end to end. The second half is lit: from the border, a warehouse passes goods to a store and on to the final buyers. The seller's factory and ship before the border are drawn faintly.BORDERCHANNEL BETWEEN NATIONSCHANNEL WITHIN NATIONSFINAL BUYERS

Discussion: The Cost of Adaptation

Two phones whose screens show the same four ticked features. Beside the flagship stands a tall price bar; beside the local competitor, a price bar exactly half as tall.½FLAGSHIPPRICELOCAL COMPETITORPRICE

A tech company launches its flagship smartphone globally.

They discover that local competitors offer similar features at half the price.

Discussion: Should the company lower its global premium price, or create a cheaper, stripped-down version for this specific market?

AI in Marketing

A hub and five spokes. At the hub, a chip marked AI. Arrows run out to five uses around it: data analysis, consumer insights, predictive modeling, chatbots and automated systems.AIDATA ANALYSISCONSUMERINSIGHTSPREDICTIVEMODELINGCHATBOTSAUTOMATEDSYSTEMS

Artificial intelligence is revolutionizing data analysis and consumer insights.

It enables predictive modeling for consumer behavior.

Chatbots and automated systems enhance customer service efficiency.

AI Personalization and Analytics

AI algorithms deliver hyper-personalized content to users.

An AI chip on the left sends content to four users on the right. Each user carries a different shape, and the content card travelling to each user carries that same shape.HYPER-PERSONALIZED CONTENTAI

Predictive analytics forecast future buying patterns based on past behavior.

Shopping bags along a time line: small, small, large, repeating, up to a dashed line marked now. After it, the same pattern continues in dashed outline as the forecast of future buying patterns.NOWPAST BEHAVIORFUTURE BUYING PATTERNS

Marketers use AI to optimize ad spend in real-time.

Three ads, each with its coin stack and a small results line. The middle ad's results climb; the other two stay flat. Curved arrows move coins from the top and bottom stacks into the middle one, under a live dot marked real-time.AD SPENDREAL-TIME

Ethical concerns regarding data privacy remain a significant challenge.

A personal data card with a face and lines of details. Beside it a padlock hangs open, and an eye looks on: data privacy.DATA PRIVACY
Knowledge Check

An online grocer sees that a shopper has bought coffee every two weeks for a year. It estimates when the next purchase is due and shows a coffee offer that day. What is the grocer mainly using?

Sustainability and Purpose-Driven Marketing

Consumers increasingly prefer brands with strong environmental commitments.

Three moments in time, left to right. In each, a plain pack and a pack with a leaf stand on a shelf with shoppers below them. Over time the shoppers at the plain pack drop from five to one and the shoppers at the leaf pack rise from one to five.

Purpose-driven marketing aligns business goals with social impact.

Two arrows, business goals and social impact, start apart and converge on the same target.BUSINESS GOALSSOCIAL IMPACT

Greenwashing, or false sustainability claims, damages brand reputation.

A pack printed with a large leaf stands in front of a factory whose chimney pours smoke. An arrow leads to a row of five reputation stars, only two of them still filled: brand reputation.BRAND REPUTATION

The Circular Economy

The circular economy minimizes waste by designing products for reuse.

A closed loop of three stations joined by clockwise arrows: design, use and reuse. A leaf sits in the middle of the loop. Off to the side stands a waste bin with almost nothing in it.DESIGNUSEREUSEWASTE

Brands are shifting from a take-make-dispose model.

A straight line of three stations: take, shown as a tree; make, a factory; dispose, an overflowing bin. A curved arrow runs underneath from the bin back to the tree, bending the line into a loop.TAKEMAKEDISPOSE

Product life cycles are extended through repair and recycling programs.

A bar for a product's life, then two more segments added to its end: repair, then recycling. A bracket under the added segments reads extended.PRODUCT LIFE CYCLEREPAIRRECYCLINGEXTENDED

This model reduces environmental impact while creating new business opportunities.

Environmental impact as two bars: a tall bar for take-make-dispose and a short bar for the circular model.ENVIRONMENTAL IMPACTTAKE-MAKE-DISPOSECIRCULAR
Two new storefronts under the words new business opportunities: one with a wrench above it for repair, one with circling arrows above it for recycling.NEW BUSINESS OPPORTUNITIESREPAIRRECYCLING
Knowledge Check

A furniture brand buys back its old chairs, repairs the ones it can and recycles the rest into new chairs. Which statement best describes this move?

Immersive Experiences: AR and VR

Augmented reality allows consumers to visualize products before purchase.

An empty room with a dashed outline where a sofa could stand. A phone held up to the room shows the sofa, solid, in that very spot, before purchase.BEFORE PURCHASE

Virtual reality creates fully immersive brand environments.

A person wearing a headset stands at the centre of a shaded oval world that surrounds them completely, its edge lined with the brand's seal all the way round.

These technologies bridge the gap between physical and digital shopping.

Two cliffs with a gap between. On the left cliff stands a store, labelled physical; on the right, a phone and a computer, labelled digital. A bridge whose two spans read AR and VR crosses the gap.PHYSICALDIGITALARVR

Omnichannel and Seamless Journeys

Omnichannel marketing provides a unified experience across all touchpoints.

A customer at the centre of an oval ring of six touchpoints: a store, a website, an app, an email, a social post and a billboard. Every touchpoint carries the same brand seal.

Consumers expect seamless transitions between online and offline channels.

Two lanes, online above and offline below. A single unbroken path weaves between them: from a phone online, to a store offline, to a computer online, to a store offline, and on to the customer.ONLINEOFFLINE

Data integration is essential for tracking the customer journey.

Four touchpoints on the left, a store, an app, a website and an email, each send a line of data into one database. From it a single line runs right through four steps of the customer journey to the customer.DATA INTEGRATION1234CUSTOMER JOURNEY

Discussion: The Ethics of Hyper-Personalization

A phone showing an ad with a baby bottle. Beside it, a line running from helpful personalization to invasive surveillance, watched by an eye at the far end. A dashed divider stands on the line with a question mark over it.?HELPFUL PERSONALIZATIONINVASIVE SURVEILLANCE

A retail app uses predictive AI to know a customer is pregnant before they announce it.

The app sends targeted ads for baby products, causing distress.

Discussion: Where should the line be drawn between helpful personalization and invasive surveillance?

Conclusion: Global Marketing and the Future

  1. Global expansion requires careful selection of entry and adaptation strategies.

  2. The future of marketing is driven by AI, sustainability, and immersive tech.

  3. Marketers must balance technological innovation with ethical responsibility.